Nonverbal communication helps us reinforce what we say and makes our message stronger and easier to decode. One aspect of non verbal communication is body language. Our face expressions, hand movements, gestures, and are physical appearance reflect how we feel emotionally. Communication is not only through words, the way our body reacts to certain things plays a role too. When we smile, cry, have good or bad posture, frown, and yawn or dress a certain way we send messages through body language. (Flatley 408-409)
Most body language messages are sent through our face and gestures. On our face, the way the corners of our mouth wrinkle up or down when we are happy pr sad, how are forehead creases when we’re angry, or how are eyes wrinkle when we laugh genuinely are all conveyors of certain messages. The face and the eyes many meanings and can be recognized or decoded easily. Facial expressions are a very important part of communication because they convey the inner workings of emotion. . (Flatley 409)
Waving hi to someone, high-fiving, dancing a certain way, leaning in too much, or leaning back too much are all gestures and a form of communicating through body language. Any type of message reinforces the original message that a person is trying to communicate. Gestures give us insight into what the person is really trying to convey because these can either make the original message stronger or contradict it. (Flatley 409) For example, when we observe two people in a romantic Hollywood movie, an actress playing the role of an angry wife may be saying continuously how everything is alright but her face expressions would reveal if that is in line or contradictory to the original messages. If she is angry and decides to yell, her hand gestures might be faster and her facial expressions more vivid. (Flatley 409)
Appearance is another important aspect body language. We use our bodies continuously to send messages and reinforce anything communicated earlier. The way we dress is very important in effectively communicating. For example, if we someone at a formal event wearing jeans it can send out many mixed messages. For a punk rock star it might say ‘I don’t care’ maybe in a good way but for the marketing manager of a firm it might say ‘I don’t care’ in a bad way. Clothes are only one aspect of how we dress. Body piercing, excessive or minimal use of perfume, general body odor, and how we wear makeup also give out messages. (Flatley 410)
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Body Language Communication Essay
Understanding nonverbal communication and body language is a very important part of the work environment. Effective communication is essential in today's workplace. Functions, forms and cultural differences will help make communication more effective. "Studies show that you words account for only 7% of the messages you convey. The remaining 93% is nonverbal. 55% of communication is based on what people see and the other 38% is transmitted through tone of voice." Ramsey (2005). This paper will help you understand body language at work and how people must be aware of the messages they send through body language. I will describe the functions and the forms of body language, such as eye contact, posture and appearance. Cultural differences and misconceptions will also be addressed, which may lead to misinterpreted meanings.
Functions of nonverbal communications
Body language is overlooked in today's world. The messages that can be sent by body language are overlooked. Body language, if noticed, leaves a lasting impression and you only get one chance to make a first impression. As noted before, 55% of communication is based on what people see. Hand gestures tell a lot about the message you are trying to get across. According to Helenius (2000), "In the United States, for example, the "OK" hand gesture conveys enthusiasm or approval of a business associate's suggestion. But flash that sign in France, where it's synonymous with "zero" or "worthless," and your business counterpart might be tempted to close up shop and go home. The same goes in Brazil, where the "OK" sign has prurient significance and is considered vulgar." People are unaware of the messages they are sending to reinforce and accentuate the message they are sending through body language. Waving goodbye as you leave or pass someone is considered body language. Your facial expressions tell someone if you are happy or sad. Good customer service and employee interaction rely on nonverbal cues. In the workplace telling someone "I'll be right with you" and giving them a smile gives them the assurance that you want to help them. Hartley (2006) suggests, that "we often do not give careful consideration to what we convey through the way we speak and how we move." In my job as an office manager communication is very important. The more one is aware of body language and its functions the better advantage one will have in today's workplace. Understanding body language will help you understand effective communication at work.
"Eye contact is the most obvious way you communicate. When you are looking at the other person, you show interest. When you fail to make eye contact, you give the impression that the other person is of no importance" says Ramsey (2005). I have noticed when people are lying...
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